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Emergency Repairs

If a genuine emergency occurs out of the office hours please contact IRENT on 13000 IRENT (1300 047 368) and press option 5 for emergency repairs.

Residential Tenancies Act 1994

123A Meaning of emergency repairs

Emergency repairs are works needed to repair any of the following:

  1. a.
    A burst water service or a serious water service leak;
  2. b.
    A blocked or broken lavatory system;
  3. c.
    A serious roof leak;
  4. d.
    A gas leak;
  5. e.
    A dangerous electrical fault;
  6. f.
    Flooding or serious flood damage;
  7. g.
    Serious storm, fire or impact damage;
  8. h.
    A failure or breakdown of the gas, electricity or water supply to premises;
  9. i.
    A failure or breakdown of an essential service or appliance on premises for hot water, cooking or heating;
  10. j.
    A fault or damage that makes premises unsafe or insecure;
  11. k.
    A fault or damage likely to injure a person, damage property or unduly inconvenience a resident of premises;
  12. l.
    A serious fault in a staircase, lift or other common area of premises that unduly inconveniences a resident in gaining access to, or using, the premises.